FAQ

Opening hours of our receptions

Receptions of all our hotels are opened from 7:30 am to 7 pm. 

In case of early check-in, valuables and luggage can be deposited at the reception. 

In case of late check-in, please contact the hotel as soon as you can and let the staff know of your arrival time.

Check-in and check-out time

Check-in time is from 2 pm.

Check-out time is 11 am.

Parking lot

Dunkirk: 

Malo-les-Bains: 

Ghent: numerous parking lots and places exist in the city centre.

Here are the nearest:

Kouter 10–97
9000 Ghent
Belgium

And

Korte Meer 22B
9000 Ghent
Belgium

Breakfast

Breakfasts for an extra charge( 15 euros ) are served between 8 am to 11 am to your room (please ask) or laid out as a self-service buffet in the dining room of the restaurant.

Our continental breakfasts offer a wide range of high-quality food products, whether you have a sweet tooth or crave salty food and are laid out as a self-service buffet in the dining room of the restaurant.

Pets

Pets are not allowed. 

Tourist tax

Tourist tax rate is €3 per person per night. The tax is not included in the room rate. Full payment has to be made prior check-in.

Get an invoice

An invoice is available upon request.